Online Shopping Policy

Terms and Conditions

Welcome to our online store! Photo Warehouse provides its services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.


Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

Electronic Communications

When you visit Photo Warehouse or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Acceptance or rejection of an order

In certain circumstances, we may need to reject your order. This may happen where the requested Product is not available or if there is an error in the price or the product description posted on the Site.

Each order placed for Products through the Site that we accept results in a separate binding agreement between you and us for the supply of those Products. For each order accepted by us, we will:
(a) supply the Products in that order to you in accordance with these terms and conditions; and
(b) provide you with an email confirmation of that order.

If we reject an order placed through the Site, then we will endeavour to notify you of that rejection at the time you place the order or within a reasonable time after you submit your order.

Damaged Products, Returns and Exchanges to Photo Warehouse Online

You must check any Product delivered to you to determine if it is damaged. If a Product is damaged on delivery, then you should refuse to take receipt of that Product and notify us. If you notice damage to a Product after delivery, you should notify us within 7 days of delivery.
All tangible products purchased on this site can be returned if damaged or faulty. Change your mind? Due to the nature of our products Photo Warehouse will not process a refund for change of mind.

We will not refund the Delivery Fee where the Products have been delivered to you, unless you are returning the Product because it was damaged.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of PW or its content suppliers and protected by New Zealand and international copyright laws. The compilation of all content on this site is the exclusive property of Photo Warehouse.


Photo Warehouse trademarks and trade dress may not be used in connection with any product or service that is not Photo Warehouses', in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Photo Warehouse. All other trademarks not owned by Photo warehouse that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Photo Warehouse.

License And Site Access

Photo Warehouse grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Photo Warehouse. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Photo Warehouse. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Photo Warehouse and our associates without express written consent. You may not use any meta tags or any other hidden text utilising Photo Warehouse name or trademarks without the express written consent of Photo Warehouse. Any unauthorised use terminates the permission or license granted by Photo Warehouse. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Photo Warehouse so long as the link does not portray Photo Warehouse, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Photo Warehouse logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Membership Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Photo Warehouse reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.


At Photo Warehouse we offer a range of Finance solutions to meet our customers needs. If you are a personal shopper and looking for the latest technology then we offer our Flexirent Lease-To-Own consumer finance product, or if you're running a business and looking to conserve cash-flow by renting the latest technology then we have a Business Rental solution to meet your needs from Flexirent Operating Lease. Finance is subject to the finance providers normal lending criteria. To confirm finance repayment figures please contact us directly.


We quote expected delivery times only  during the checkout process, These can alter due to volumes of orders or delays in stock from suppliers if the item you have ordered isn't in stock.  If you need the products by a specific deadline please specify this in the notes field in the checkout process.

Free delivery applies to the method/type of delivery selected by us.

Courier waiver - if you have signed a courier waiver allowing for goods to be left at your property unsigned for, then we accept no responsibility for lost or damaged goods.
Reviews, Comments, Emails, And Other Content
Visitors may post reviews, comments, and other content and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Photo Warehouse reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Photo Warehouse a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, adapt, publish, translate, distribute, and display such content throughout the world in any media. You grant Photo Warehouse the right to use the name that you submit in connection with such content, if it chooses. You represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify Photo Warehouse for all claims resulting from content you supply. Photo Warehouse has the right but not the obligation to monitor and edit or remove any activity or content. Photo Warehouse takes no responsibility and assumes no liability for any content posted by you or any third party.

Property and Risk

Photo Warehouse attempts to be as accurate as possible. However, Photo Warehouse does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Photo Warehouse itself is not as described, your sole remedy is to return it in unused condition.

Disclaimer of Warranties and Limitation of Liability

This site is provided by Photo Warehouse on an as is and as available basis. Photo Warehouse makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Photo Warehousedisclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Photo Warehouse does not warrant that this site, its servers, or e-mail sent from Photo Warehouse are free of viruses or other harmful components. Photo Warehouse will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Applicable Law

By visiting Photo Warehouse, you agree that the laws of New Zealand, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Photo Warehouse.


Any dispute relating in any way to your visit to Photo Warehouse or to products you purchase through Photo Warehouse shall be submitted to confidential arbitration in Photo Warehouse, except that, to the extent you have in any manner violated or threatened to violate Photo Warehouse intellectual property rights, Photo Warehouse may seek injunctive or other appropriate relief in any court in New Zealand and you consent to exclusive jurisdiction and venue in such courts.

Site Policies, Modification, And Severability

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Photo Warehouse . We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


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